We know that many of you are worried that you have had to change your wedding date. Let us know & we will update your order and make sure the flowers are still with you in plenty of time for your big day. Choosing artificial flowers for your special event means one less thing to worry about in these uncertain times as they can be created and with you months in advance of your wedding date, they will last for many years and still be as beautiful as the day they were created.
Rest assured we are very much still here, the website is fully operational and we are taking your orders - as we are a family team we are able to continue working from our home studio with the stock we have in place to create your flowers, we are getting them all ready to be shipped in time for your wedding dates but following Government advice and to comply with the new social distancing laws, we won't be taking any new parcels to the Post Office until the Government tells us it is safe for us do so. Thank you all so much to our customers for your continued loyalty and we promise that as soon as it's safe for us to ship your orders we will get them to you as soon as we can. Stay safe everyone & happy wedding planning if you are spending these uncertain times planning your future big day.
Free delivery on new UK orders over £150
When in contact or interaction with The Brides Bouquet, your personal information matters. When visiting our website and purchasing our products. we believe that your privacy is an incredible priority and will do every step we can to protect your personal information.
Why we gather personal data?
When using The Brides Bouquet, we use your personal data to utilise the experience of shopping with us. Showing you products related to you personally giving you better resources, making us the ultimate customer service package.
The types of data we collect?
Exceptional customer service is really important to us, the only information we collect is of high relevance to your service with us.
Key information includes:
· Your full name
· Your address
· Email address
· Wedding Date
So we remain an exceptional service and to improve your experience with us, we group information such as past product purchases, date of purchases and product specifications. All what we consider key customer service information.
Registering with us is a personal advantage but is not essential to shop with us. If you input your name, address, email address, wedding date along with a password; you now have your own personal secure area. This means each time you access our store, you can sign in using your email and chosen password. Once you make a purchase, our system memorises the majority of your details for your own convenience and to save you time, though as you will checkout via the secure paypal gateway, we do not at any time have access to your payment details, paypal account details or debit or credit card details.
Do we share your personal data?
We are very cautious and serious when it comes to our customer’s personal data. You can rest assured that The Brides Bouquet will never sell nor lend your contact information to anybody. Of course we pass on your address details to the appropriate/chosen shipment organisation, however these organisations are in full understanding of our strict security policies to protect your personal information. Should the rare occurrence of law enforcement, we may be impelled to share your personal information with such authorities.
What protection surrounds your personal data?
Here at The Brides Bouquet we use various methods of security, including technical and physical to keep your data and information from being lost, stolen or abused. We administrate positive tactical security measures to prevent unauthorised access, disclosure, alteration and destruction of your personal data.
All your information on our online store is encrypted, meaning you must accept the SSL Certificate and use an SSL enabled browser such as Firefox, Chrome, Safari or other similar provider. This makes sure the data and information you input remains confidential, you can help us protect you by using a responsible password with a combination of letters and numbers, also using a secure internet browser like the ones mentioned above.
Accuracy of your personal information
At The Brides Bouquet we like your data and information to remain accurate and correct for the sole purposes of which it is intended. With your personal secure area, you can login at anytime to alter your information as necessary.
Cookies, Other Technology
When using a website like ours you can expect to come across cookies, this small data connects your personal computer with the website so we can understand what interests you the most, keeping you logged into your user panel and to give you that all important exceptional service.
Further questions about privacy?
If you have a query or question in regards to our policy for protecting your personal information and data, please message us via email.
As mentioned above we take the protection of your data very seriously and will be sure to respond to any queries efficiently.